H2OSON
Terms & Conditions
H₂O Son Waterson
Last updated: 25 October 2026
1. Introduction
Welcome to H₂O Son Waterson. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these terms.
2. Our Products
H₂O Son Waterson offers bottled water and related products as displayed on our website.
We aim to ensure that product descriptions, images, sizes and prices are accurate. However, minor differences in product presentation may occur.
3. Orders
All orders are subject to product availability and confirmation.
We reserve the right to decline or cancel an order where necessary, including in cases of stock shortages, pricing errors, suspected fraudulent activity or other legitimate reasons. If payment has already been received for a cancelled order, an appropriate refund will be arranged.
4. Pricing and Payment
All prices will be displayed on our website in the applicable currency.
Delivery charges and any other applicable fees will be shown before you complete your purchase, where applicable.
Orders must be paid for using the payment methods made available at checkout. An order may not be processed until payment has been confirmed.
5. Delivery
Delivery times are estimates and may vary depending on your location, product availability and courier arrangements.
Customers are responsible for providing accurate delivery details. Additional delivery charges may apply if incorrect information or failed delivery attempts require redelivery, where permitted by law.
We will communicate significant delivery delays where reasonably possible.
6. Returns, Refunds and Damaged Products
If your order arrives damaged, incorrect or defective, please contact us as soon as possible with your order details and supporting photographs, where appropriate.
We will assess the issue and arrange a suitable remedy in accordance with applicable consumer protection laws.
Because our products are consumable goods, returns of opened or used products may be restricted where permitted by law. Nothing in this policy limits any consumer rights that cannot legally be excluded.
7. Cancellations
If you wish to cancel an order, contact us as soon as possible. Cancellation may not be possible once an order has been prepared for dispatch or handed to a delivery provider.
Any cancellation, refund or related charges will be handled in accordance with applicable law and our published policies.
8. Customer Responsibilities
When using our website, you agree to:
- Provide accurate contact, billing and delivery information. - Use the website lawfully. - Avoid fraudulent orders or attempts to interfere with website security. - Keep any account login details confidential, if account registration is available.
9. Intellectual Property
The H₂O Son Waterson name, logo, branding, product images and website content may be protected by intellectual property laws.
You may not reproduce, distribute or commercially use our branding or content without prior permission, except where permitted by law.
10. Website Availability
We aim to keep our website accessible and accurate. However, we cannot guarantee uninterrupted access or that the website will always be free from technical errors.
We may update, suspend or modify website features when reasonably necessary.
11. Limitation of Liability
To the extent permitted by applicable law, H₂O Son Waterson will not be liable for losses arising from improper use of our website or delays caused by circumstances beyond our reasonable control.
Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.
12. Privacy
Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data protection laws.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page, together with its updated date.
14. Governing Law
These terms are subject to the laws applicable to our business and the relevant customer transaction. Mandatory consumer protection laws in the customer's jurisdiction will continue to apply where required.
15. Contact Us
For questions about orders, products or these Terms & Conditions, contact:
H₂O Son Waterson
Email: info.h2oson@yahoo.com